Privacy Policy and Terms of Use

Privacy Policy

This policy explains what information Jim Wall Coaching (“I,” “me”) collects through jimwallcoaching.com, how it is used, and the choices you have. Questions can go to jim@jimwallcoaching.com.

What I collect

• Contact form. Your name, email address, optional phone number and message.
• Calling Clarity Diagnostic. If you enter your email address and view your profile, I receive your email address, your scores for each stage, and your answer to “Right now, I am most unclear about.” If you leave the email box empty, your answers are not sent anywhere.
• Satisfaction Survey. When you submit it, I receive your ratings, any areas you write in, and your email address if you enter one.
• Coaching tools. The Calling Clarity Questionnaire, Convergence Reflection, Alignment Assessment, Direction and Sustaining tools run entirely in your browser. What you type stays on your device unless you choose to print, save or share it.
• Technical information. Like most websites, the hosting provider records standard technical information such as IP address, browser type and pages requested, to deliver and secure the site.
• Analytics cookies. Only if you accept cookies. See the Cookie Policy below.

How I use it

To reply to your message, follow up about your diagnostic results, schedule and provide coaching, and understand how the site is used so I can improve it. I don’t use your information for any other purpose without asking.

Who else handles it

I use a small number of service providers to run the site and my practice: Netlify (website hosting and form submissions), HubSpot (website analytics, only with your consent), Calendly (call scheduling), Zoom (video calls) and my email provider. They process information on my behalf. Booking a call through Calendly or meeting on Zoom is also covered by those companies’ own privacy policies. I don’t sell your personal information.

How long I keep it

I keep information only as long as needed to respond to you, provide coaching and keep reasonable business records. You can ask me to delete it at any time.

Your choices

You can ask to see, correct or delete the personal information I have about you by emailing jim@jimwallcoaching.com. Depending on where you live, you may have additional rights under your state’s privacy law, and I will honor them.

Security

I use reasonable measures to protect your information, but no website or online service can be guaranteed completely secure.

Children

This site and my coaching are intended for adults. I don’t knowingly collect information from anyone under 18.

Changes

If this policy changes, the updated version will be posted here with a new date.

Cookie Policy

The site remembers your cookie choice in your browser so it doesn’t ask again. That’s the only thing stored before you choose.

If you select Accept, the site loads HubSpot analytics, which sets cookies (such as __hstc, hubspotutk, __hssc and __hssrc) to count visits and understand how the site is used. If you select Decline, those cookies are not set. You can change your choice anytime using Cookie Preferences at the bottom of every page.

The site also loads its fonts from Google Fonts, which means your browser connects to Google’s servers to download them.

Do Not Sell or Share My Personal Information

I don’t sell your personal information or share it for targeted advertising. Analytics cookies are only used if you accept them, and you can turn them off anytime with Cookie Preferences. If your browser sends a Global Privacy Control signal, the site treats it as a request to opt out and declines analytics cookies automatically.

Terms of Use

By using jimwallcoaching.com, you agree to these terms.

Coaching is not therapy or professional advice

Coaching isn’t therapy, counseling, medical, legal or financial advice. If you need those services, please talk with a qualified professional.

The diagnostic and tools

The Calling Clarity Diagnostic and coaching tools are for personal reflection. Your results are a starting point for conversation, not a professional assessment.

My content

The content on this site, including the Calling Clarity Framework™, the diagnostic and the coaching tools, belongs to Jim Wall Coaching. You’re welcome to use it for your own personal reflection. Please don’t copy, sell or republish it without permission.

Coaching engagements

Coaching sessions are arranged directly with me. If you don’t feel clearer about your calling after our first full session together, I’ll refund 100% of the session cost, no questions asked. This guarantee applies to the first full session only; refunds are not available after we’ve begun our second full session.

Other websites

Links to other websites, such as Calendly and LinkedIn, are provided for convenience. I’m not responsible for their content or practices.

No warranties and limits of liability

The site is provided as is. To the extent the law allows, Jim Wall Coaching isn’t liable for indirect or consequential damages arising from your use of the site.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania.

Questions

Email jim@jimwallcoaching.com.